Tuesday, August 19, 2008

Web-Based Technical Support

Due to an excessive amount of spam (as much as 2500 per day), we're no longer using support@stonefieldquery.com for technical support.

Instead, we now offer Web-based technical support to all of our customers. This service is included with your Software Maintenance and will allow us to track and respond to your Stonefield Query issues in a timely and efficient manner.

You can submit a Technical Support Ticket at our Online Support Center (http://www.stonefieldquery.com/Support). Alternatively, you can post messages in our Support Forums(http://www.stonefieldquery.com/Support/SupportForums.aspx).

Please note that you must register on our site (registration is free) in order to submit or review your technical support issues. If you are already a member of our site, please sign-in to submit a support ticket.


Phil said...


You out to check out a Barracuda Spam Firewall. It's kind of pricey but it cut out over 98% of all email we were getting. That's right...over 98% of our email was spam. We love it. No longer do we have to wade through 100s of emails to find legit ones.